Make sure you have the selected PIP Kit Materials prepared in advance. Using PIP Kit spans three steps, detailed on the pages linked to below.

1. Initiation

Illustration of DWP civil servant at their desk

Step 1 (by claimant and advisor together) comprises:

1a. Pre-requisites
1b. Register the claim
1c. Identify supporting evidence
1d. Diary selection
1e. Book future appointment

View full description and video of step 1. Initiation

The second step is primarily undertaken by the claimant themselves.

2. Diary Completion

Illustration of a claimant carrying a PIP Kit diary

Step 2 (by claimant) comprises:

2a. Pre-requisites
2b. Daily records
2c. Photographs
2d. Supporting evidence
2e. Appointment booking and reminder

View full description and video of step 2. Diary Completion

The claimant and advisor meet to fill in the claim form together using their combined skills, experience, evidence and contents of the diary.

3. Form-Filling

Illustration of an advisor at a desk helping a PIP claimant with form-filling

Step 3 (by claimant and advisor together) comprises:

3a. Pre-requisites
3b. Identify documents and information
3c. Assisted form-filling
3d. Post form and supporting evidence

View full description and video of step 3. Form-Filling