Blog – Page 3 – PIP Kit

design

The PIP Kit Logo

by Colin Watson Dec 26, 2019

I was asked how the PIP Kit logo came about, so have pulled out some of the intermediary design files to explain this. It is not an important thing in itself, but the story does touch on a number of parts of the study.

Photograph of the printed wrapper, the laser-cut wrapper and the wrapper in place around the camera

design, research

Digital Camera Wrapper

by Colin Watson Dec 19, 2019

A digital camera is an integral part of each PIP Kit. During initial discussions between the claimant and advisor, it is suggested to each claimant they could take a small number of photos of their kitchen and bathroom, of aids they use, and of any areas around their home they find problematic due to their health conditions or disabilities. With the claimant’s permission, these are subsequently used during the form-filling appointment to help discuss effects on preparing food, eating/drinking and washing/bathing and toilet needs, to help identify and evidence aids, and to discuss more broadly what difficulties they have, as these might help producing a fuller description on the claim form.

design, research

Wooden Enclosure Box

by Colin Watson Dec 18, 2019

During the design phase of the research study, laser-cut plywood boxes were made to store and collect survey cards. These were very well received by advisors, leading to the idea of creating something of similar look and quality for claimants to use.

Photograph during a workshop undertaken during the design phase of the study of a card-sorting activity used to identify the most important supporting evidence and whether that evidence was often or rarely brought by claimants

design, pip, research

Supporting Evidence for PIP

by Colin Watson Dec 10, 2019

PIP assessors working for the Department for Work and Pensions (DWP) place much weight on medical evidence relating to the effects of conditions, especially if that is provided by a medical consultant.

Screen capture of some of the instructions in the DWP's "How your disability affects you - information booklet"

pip

Advisor-Assisted PIP Form-Filling

by Colin Watson Dec 5, 2019

The process to initiate a claim for Personal Independence Payment (PIP) typically begins with a telephone call to register with the Department for Work and Pensions (DWP). It is also possible to register by writing to DWP and request a paper “PIP1 form” instead of making the telephone call.