Colin Watson – PIP Kit

Briefing to DWP Digital Group

by Colin Watson Feb 25, 2021

PIP Kit was presented and the study’s findings were explained to managers from DWP’s Digital Group at Longbenton in Newcastle upon Tyne.

events, pip, research

User Researcher PIP Kit Show and Tell

by Colin Watson Oct 22, 2020

PIP Kit’s study method and findings were presented as part of a presentation by Open Lab to user researchers at HMRC Digital in Longbenton Newcastle upon Tyne.

PIP Kit wooden boxes and print-outs of the paper version of PIP Kit as a Service

events, featured, pip, research

PIP Kit Demonstration during the HCI Summer Festival

by Colin Watson Jun 17, 2020

PIP Kit is one of several research projects being showcased at next week’s HCI Summer Festival, being organised jointly by Northumbria University NORTH Lab, City University of London HCID and Newcastle University Open Lab.

events, pip, research

Prize-Winning Research Poster

by Colin Watson Jun 5, 2020

A research-style poster about PIP Kit has won praise in an online university conference. The Faculty of Science, Agriculture & Engineering (SAgE) at Newcastle University held an Online Celebration of Research this week. The poster titled “How Can Lifelogging Help Disability Benefit Claimants?” won “Best Poster”, announced today 5th June 2020 during the conference’s online closing event and later publicly on Twitter.

The Urban Sciences Building at Newcastle University which houses Open Lab

design, featured, pip, research

PIP Kit as a Service

by Colin Watson Apr 6, 2020

The PIP Kit design created during last year’s study helps support advisor-assisted form-filling appointments to make a claim for Personal Independence Payment (PIP). In the current pandemic situation where controls are in place to limit human-to-human transmission, face-to-face (F2F) assistance is severely curtailed. To enable the use of PIP Kit diaries remotely, I have been looking how an online digital service might help advisors and claimants generate, distribute, complete and share information – all without F2F appointments.

Screen capture of press release web page header announcing suspension of face-to-face health assessments

pip

Face-to-Face Assessments Suspended

by Colin Watson Mar 16, 2020

Due to the current pandemic, the UK government has announced that face-to-face health assessments have been suspended for three months from tomorrow 17th March 2020.

All posts by Colin Watson